WE ARE USUALLY ASKED ABOUT

How long will it take to receive my order?

We ship your order within 24 hours.

  • For the United States, your order will arrive at your home within 3–7 business days.
  • For Mexico, it will arrive within 10–12 business days.

What are the shipping costs?

The shipping cost is $0. This is a seasonal promotion, so take advantage and enjoy shopping while the offer lasts!

Do you ship internationally?

We currently ship only within the United States and Mexico.

What is your return policy?

You can learn more details in this link: https://shopbestusa.com/refund_returns/

How can I exchange an item for a different size?

You can review our return and refund policies, or simply send a message to eduardo.shops@gmail.com and a professional will assist with your case.

Who pays for the return shipping?

We do! If your return is:

  • Unused and unworn

  • Free of stains or odors

  • Not damaged or torn

We will pay for the return shipping label. Total cost to you: $0.

How do I know which size to choose?

Each item includes a standard size guide. If you can’t find your size, send a message to eduardo.shops@gmail.com and a professional will help you.

Are the shoes true to size?

Yes, the shoes are true to size.

How can I track my order?

We will provide you with a tracking number so you can check the status and location of your package.

Can I cancel or modify my order after it's been placed?

Yes, you can cancel your order. We recommend canceling within 12 hours of placing it, because once your order has been shipped, it cannot be canceled.

What payment methods do you accept?

We accept a wide range of payment methods, all secure and safe.

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